Cabin reservations are required to be paid in full with a $100 non-refundable deposit. We require 30 days notice for cancellations, and 60 days notice for cancellations for groups with two or more cabins rented. If cancellation is made with the required notice and if cabins can be re-rented for all nights, cabin payment will be refunded less the $100 non-refundable deposit. Upon arrival, guests will pay the balance of lodging tax and pet fees or moorage fees. Guests bring their own linens - cabins do not contain bed linens and towels. If you choose, linens can be rented for a nominal fee for the duration of your stay. Cabin guests will be charged for any loss, stolen, or damaged property.
Boat rentals are required to be paid in full up front. Reservation dates may be changed, subject to availability, with 2 weeks notice. Reservations that are canceled with 2 or more weeks notice will be issued 1/2 of payment as a refund. Reservations that are cancelled within 2 weeks prior to the rental will forfeit their deposit. There are no refunds for weather conditions or other natural disasters outside of our control. No changes to reservation dates/times can be made within 72 hours of rental time.
There are no refunds for late arrivals, early departures or poor weather. Lodging prices listed on the website do not include an 8% Deschutes County Lodging Tax and a 1.5% Oregon State Lodging Tax. Prices are subject to change without notice.
Check-in time is 3pm and check-out is at 10am. Cabin quiet hours begin at 10pm.