Cabin reservations are required to be paid in full with a $100 non-refundable deposit per cabin. We require 30 days notice for cancellations, and 60 days notice for cancellations for groups with two or more cabins rented. If cancellation is made with the required notice and if cabins can be re-rented for all nights, cabin payment will be refunded less the $100 non-refundable deposit. Upon arrival, guests will pay the balance of lodging tax and pet fees or moorage fees. Guests bring their own linens - cabins do not contain bed linens and towels. If you choose, linens can be rented for a nominal fee for the duration of your stay. Cabin guests will be charged for any loss, stolen, or damaged property.
Boat rentals are required to be paid in full up front. Reservations may be cancelled with 2 weeks notice and issued a full refund. Reservations that are cancelled within 2 weeks of the rental date will be issued a voucher for rescheduling. No changes to reservation dates/times can be made within 72 hours of your rental time. Cancellations occurring within 72 hours of your rental time will result in a forfeiture of the rental cost. Boat rentals are rain or shine, no refunds/vouchers will be issued for poor weather or smokey conditions. Should our marina staff determine that lake conditions are too dangerous for boats to launch, refunds and/or vouchers will be issued to guests.
There are no refunds for late arrivals, early departures or poor weather. Lodging prices listed on the website do not include an 8% Deschutes County Lodging Tax and a 1.5% Oregon State Lodging Tax. Prices are subject to change without notice.
Check-in time is 3pm and check-out is at 10am. Cabin quiet hours begin at 10pm.